All deliveries and services provided by J.VAUGHN are performed exclusively on the basis of these general terms and condition of sale and delivery. Any alternative terms and conditions on the part of the customer shall not apply unless we should confirm these in writing. There are no supplementary agreements.
The prices listed at the time of ordering are applicable to all goods and services. Our prices are in USA Dollars.
J.Vaughn accepts the following forms of payment for online purchases:
(3) american express
Please note that your billing address must match the address on your credit card statement. If payment is not accepted online, please contact your bank for approval of your transaction or select an alternate form of payment. Please note that your billing address, phone number, and email must match the information on your credit card statement.
INTELLECTUAL PROPERTY RIGHTS
Are you not completely satisfied with your purchase or did you order the wrong item? No problem! You have the right to return the item within 14 days after delivery. After we collected the item(s), we will refund your money and refund the amount via the payment method that was used when placing the order.
In case you wish to return an item, it is important to handle the item and packaging with care. If the plastic wrapping is damaged in such a way it cannot be used again for the return shipment, we would want you to use a good and sturdy alternative packing material. You are kindly requested to unwrap and use the item only to determine whether you would like to keep the item. Used, damaged and items without the unique return label/seal cannot be returned or exchanged. The return label is the label which is attached to your item with a plastic wire and it should not be removed when you wish to exchange or return the item.
If the return label is no longer attached and/or if we strongly suspect the item has been used, you are not eligible for any refund and we will return the item to you.
Please note: the return costs are costs carried by the sender. The refund is made within 30 days of receipt of the return.
When you want to return an item, please follow the following steps:
1. Put the items in the original package.
2. Fill in the return form which is delivered with your order and include it in the package.
3. Paste the address label on the package.
4. Send us the return shipment. Please note: the shipment costs are costs for the customer.
5. When the seller receives the order, seller will refund the money and inform you by email.