Terms and Conditions

All deliveries and services provided by J.VAUGHN are performed exclusively on the basis of these general terms and condition of sale and delivery. Any alternative terms and conditions on the part of the customer shall not apply unless we should confirm these in writing. There are no supplementary agreements.


PRICING

The prices listed at the time of ordering are applicable to all goods and services. Our prices are in USA Dollars. 


PAYMENT METHODS

J.Vaughn accepts the following forms of payment for online purchases:

(1) visa
(2) mastercard
(3) american express
(4) discover
(5) paypal

Please note that your billing address must match the address on your credit card statement. If payment is not accepted online, please contact your bank for approval of your transaction or select an alternate form of payment. Please note that your billing address, phone number, and email must match the information on your credit card statement. 


DELIVERY

  1. Insofar as the goods are in stock and available, the seller shall dispatch these within 1-3 work days. Delivery is performed through the dispatch of the purchased item to the address provided by the customer.
  2. In the event of a delivery delay, the seller shall notify the customer immediately upon becoming aware of the delay.
  3. If the seller should be delayed in delivering, all liability for damages is restricted to foreseeable damage, should this arise through slight negligence. Further claims to damages shall only exist if the delay should arise on grounds of gross negligence or willful misconduct.
  4. The method of dispatch, the carrier and dispatch route shall be at the seller's discretion unless otherwise expressly instructed by the customer. The seller does not guarantee any delivery times, however, can provide estimates.


  • USA - USPS Insured Express Shipping / Approximately within 2-3 business days
  • EU/UK - UPS Insured Standard Shipping/Approximately within 2-3 business days
  • Rest of World - Worldwide Postal Service/Approximately 10 business days


INTELLECTUAL PROPERTY RIGHTS

  1. All content included on this Site (as well as any other linked sites owned by J.VAUGHN), such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of J.VAUGHN and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of J.VAUGHN.
  2. J.VAUGHN shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. J.VAUGHN shall have the right, at any time, to claim the authorship of any Content posted on this Site (as well as any other linked sites owned by J.VAUGHN) and to object to any use, distortion or other modification of such Content.
  3. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by J.VAUGHN shall be carried out by you for lawful purposes only and in compliance with all applicable laws.


RETURNS

Are you not completely satisfied with your purchase or did you order the wrong item? No problem! You have the right to return the item within 14 days after delivery. After we collected the item(s), we will refund your money and refund the amount via the payment method that was used when placing the order.

In case you wish to return an item, it is important to handle the item and packaging with care. If the plastic wrapping is damaged in such a way it cannot be used again for the return shipment, we would want you to use a good and sturdy alternative packing material. You are kindly requested to unwrap and use the item only to determine whether you would like to keep the item. Used, damaged and items without the unique return label/seal cannot be returned or exchanged. The return label is the label which is attached to your item with a plastic wire and it should not be removed when you wish to exchange or return the item.

If the return label is no longer attached and/or if we strongly suspect the item has been used, you are not eligible for any refund and we will return the item to you.

Please note: the return costs are costs carried by the sender. The refund is made within 30 days of receipt of the return.


RETURN PROCEDURE

When you want to return an item, please follow the following steps:


1. Put the items in the original package.

2. Fill in the return form which is delivered with your order and include it in the package.

3. Paste the address label on the package.

4. Send us the return shipment. Please note: the shipment costs are costs for the customer.

5. When the seller receives the order, seller will refund the money and inform you by email.